Capabilities & Coverage

What are your capabilities in each of your geographies?

Check our Coverage & Capabilities for a full breakdown of supported countries and core capabilities filtered by geography.

What languages do you support?

We support a total of 98 languages including English, Arabic, and Latin.

Products

What is KYC?

Know Your Customer (KYC) is an identity verification process that authenticates the real identity of customers during onboarding.

What is Enhanced Due Diligence?

EDD goes beyond CDD and looks to establish a higher level of identity assurance with additional verification steps such as verifying the customer’s address.

What does screening for AML and sanctions involve?

The screening process involves running background checks by checking global lists for high-risk entities. In regulated industries, there is a requirement to ensure the individuals you are dealing with aren’t sanctioned to mitigate business risk.

  1. Anti Money Laundering (AML) is a set of policies, procedures, and technologies that prevents money laundering. Money laundering involves the execution of transactions to eventually convert illegally obtained money into legal money.
  2. A Politically Exposed Person (PEP) check, also known as PEP sanction screening, involves searching official politically exposed people lists to see if a prospective or current customer is on that list during client identification or transaction screening processes.
  3. Sanctions checks (sometimes known as watchlist checks) are specialised searches that include several international, government, or regulator sanctions databases that identify individuals prohibited from certain activities or industries.

What is KYB?

Know Your Business (KYB) refers to the controls that a company must implement to ensure its clients are not engaged in criminal activity. It is the process of due diligence that should be undertaken before dealing with any organisation.

What is Biometric Authentication?

Every individual is unique. As technology progresses, we can use aspects of uniqueness to authenticate a person’s identity. Everything from the face, fingerprint, palm, and voice can be used to verify a person is who they say they are. Given most ID documents are photo IDs, the face is the most common and popular way to authenticate with biometrics.

How do you perform KYC?

Three key steps are involved in our identity process; first, we read the document and extract identity data; next, we check the person on camera is real and matches the document; finally, we verify document authenticity via government databases or using the digital signatures on the document.

How do you do AML/PEP’s/Sanctions screening?

We have access to over 1500 global lists to check sanctions and watch lists that are updated daily. We can screen and monitor in real-time on an ongoing basis.

How can biometric authentication help my company?

Biometric authentication provides the opportunity for passwordless logins for your users. Logging in with the face is both faster and more secure. Strong authentication refers to the set of specifications laid out by FIDO. These specifications mean authentication is intrinsically stringent enough to ensure the security of the system it protects.

Which documents do you accept?

Check our Coverage & Capabilities for a full breakdown of supported countries and core capabilities filtered by geography.

Do you verify specific documents that are unique to geographies?

Yes, we do, and our capabilities vary from market to market. If you require a specific document that we don’t support, we can add it to our roster in a short space of time.

Integration

Can Uqudo be integrated into my website or app?

Uqudo is a fully customisable white label solution that integrates seamlessly within your website and application via SDK.

How long does integration take?

Uqudo integration is simple and can be completed in a matter of days. We provide documentation and ongoing support to help you get up and running as fast as possible.

Where can I get the API documentation?

Reach out to us via our contact page

Can data be hosted on our servers?

Yes. Our solution can be SaaS or on-premise deployment.

Do you have a testing environment?

Yes. You can access a sandbox account to test the product and its integrations.

Compliance

Are your GDPR compliant?

Yes. We have a clearly defined data privacy policy which you can access here.

Can you help me comply with my regulator's AML laws?

Yes. Our global screening capabilities provide the answers you need to meet your compliance requirements.

Do you sell user data?

No. Your privacy is our number one priority.

Will previously completed and failed verifications be stored?

No. We don’t store previously completed and failed verifications unless you ask us to.

Who has access to my data?

Only you have access to your data.

Pricing

How does your pricing model work?

We charge based on successful requests.

What are the ballpark price ranges?

Our pricing is specific to the geography and capabilities you require. To learn more about our pricing Book a free demo

Company

What is Uqudo?

Uqudo is an award-winning company revolutionising the identity space in the Middle East & Africa. We’re a team of innovators, technologists, and identity veterans passionate about creating an identity layer that raises the bar in terms of customer experience, connectivity, and compliance.

Where are you based?

Uqudo is headquartered in Dubai, UAE, with offices in Manchester, Riyadh and Bangkok. Contact us to get in touch.

How long have you been in business?

We’ve been in the identity space for 8 years. Our team comprises industry experts with combined 100 years of experience in the identity space. We started out as an identity consultancy company delivering complex and large-scale projects. In the last two years, we have shifted gears to productise our solution to create a superior identity layer for MEA.

Which clients have you worked with?

We have an 8-year track record of delivering identity excellence across five sectors. Some of our clients include:

  • Fintech: Tabby & Hubpay
  • Banks: Almasraf
  • Insurance: RAK Insurance & Salama
  • Telco: Du
  • Government: Smart Pass

Support

How can I contact Uqudo?

We’re always here to help. You can reach out to us here.

How can I learn more about identity and regulations?

Check out our Blog and Whitepapers & Reports to stay up to date with everything identity.

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& fully compliant digital onboarding.
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Easily integrate with your tech stack.
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